Privacy Policy
Last updated: September 25, 2026
This Privacy Policy explains how Goafie ("Goafie," "we," "us," or "our") collects, uses, shares, and protects personal information when you use the Goafie mobile apps, the goafie.com website, and related services (the "Service"), and the choices and rights you have. Goafie is responsible for (the "controller" of) the personal information described here. Please read it together with our Terms of Service.
The short version. We collect what you put into Goafie (your account, trips, photos, and anything else you add), information about your device and how you use the app, and — only if you turn on Calendar Sync — events from the calendars you connect. Calendar events that look travel‑related are sent to an AI provider, DeepInfra, to pull out flight and hotel details; we don't use your data to train AI models. Your trips are visible to your friends unless you make them private, which is a Goafie Pro feature. To measure our own ads, we share advertising identifiers and conversion events with advertising platforms such as Reddit and Google. We don't sell your information for money, but some US state laws may treat that ad measurement as “selling” or “sharing” (sections 5 and 8 explain this and how to opt out). You can delete your account in the app at any time, and section 7 lists what is kept afterward.
1. Information we collect
Information you provide
- Account information: your email address and a Goafie account ID. You can sign in with Apple, with Google, or with an email address and password. If you use a password, Firebase Authentication stores it in hashed form; we don't store it ourselves. Apple and Google share an account identifier, your email address (Apple may give us a private relay address instead), and, where available, your name; Google also shares your profile photo. We use that name and photo to start your Goafie profile, and you can change them.
- Profile: your display name, unique @handle, and profile photo. Other Goafie users can see these (see section 4).
- Travel content: the flights and hotel stays you add or import, with their dates, airports, cities, hotels, and addresses, plus any seat, booking (confirmation) code, trip reason, and notes you enter. You can also add custom hotels by name and address.
- Photos and files: photos and files you attach to flights and stays (including boarding passes), custom aircraft photos, your profile photo, photos in reviews, screenshots attached to feedback, and QR codes for your loyalty memberships. Trip photos, and photos attached to aircraft‑photo update reports, are stored as your phone provides them, so they can include metadata your phone saved in the file, such as when and where the photo was taken. Profile, aircraft, review, feedback, and membership images are re‑compressed when you upload them, which removes that metadata.
- Loyalty memberships: airline, hotel, lounge, and car‑rental membership numbers you save, and any QR‑code image you attach.
- Calendar data (optional): if you turn on Calendar Sync, Goafie reads events from your calendars — Apple calendars on your device (all calendars on your device unless you pick specific ones), or the calendars you select in a Google or Microsoft account you connect (and, for accounts connected earlier, Zoho or Lark) — to find your flights and hotel stays. If you choose, it also writes your trips to a calendar you pick. For connected accounts we store the account's email address, its list of calendars, and encrypted access tokens that let our servers read and write events. Section 3 explains how event details are processed, including by AI.
- Reviews and reactions: star ratings, written reviews, and photos you post about airports and airlines, and emoji reactions you leave on friends' trips.
- Reports, blocks, and feedback: if you report a profile or a photo, we receive the report, what it refers to, and any note you add. When you block someone, we also record the block so our team can review it. Feedback you send in the app includes your message, any screenshots, and device details (device model, operating system, app version, language, and time zone). If you tell us why you're deleting your account, we keep that reason (see section 7).
- Support communications: emails and other messages you send us.
- Using Goafie without an account: the trips you add are stored only on your device (they are not moved into an account if you later sign in), but the flight and hotel searches you run are still sent to our servers, and the analytics, crash reporting, and advertising measurement described in this Policy still run.
Information from other sources
- Sign‑in providers: Apple or Google, as described above.
- Calendar providers: the events and account details described above, from the calendar accounts you connect.
- Flight and place data: flight schedules, routes, aircraft, and status from flight‑data providers, and hotel and address details from Google Maps Platform. This information is about flights and places rather than about you, but it becomes part of your trips.
- Advertising measurement: Singular and advertising platforms tell us whether an install or subscription came from one of our ads (see section 2).
- Other users: for example, when a friend on the same flight shares photos with you, reacts to your trip, or reports content.
Information collected automatically
- Usage and analytics data: app interactions and events (for example opening the app, signing up and the sign‑in method used, adding a flight or hotel, viewing the subscription screen, and starting a purchase), your plan (free or Pro), an analytics identifier, and your Goafie account ID, collected with Google Analytics for Firebase.
- Crash and diagnostic data: crash reports and error logs (stack traces, device state, and a crash‑reporting installation ID), linked to your Goafie account ID and plan, collected with Firebase Crashlytics. Each time you open the app we also record the device make and model, operating system, app version, language, and time zone you last used, and when you last opened the app.
- Device data: device type, operating system, app version, language, time zone, and identifiers, including an App Check attestation token (from Apple App Attest or Google Play Integrity) that helps verify requests come from the genuine app.
- Push tokens: notification tokens (through Firebase Cloud Messaging and Apple's push notification service) so we can send the alerts and Live Activities you turn on. Notification and Live Activity content, such as flight status and, on your own lock‑screen Live Activity, your seat and booking code, passes through these services.
- Advertising and install data: the device's advertising identifier (on iOS, only if you allow tracking; on Android, unless you have deleted it in your device settings), an app‑specific device identifier (Apple's IDFV or Google's App Set ID), IP address, device model, operating system and language, install‑attribution data from Apple and Google (such as SKAdNetwork data and the Google Play install referrer), and the conversion events described in section 2.
- Network data: like any internet service, our servers and the third parties the app loads content from (listed in section 6) receive your IP address and basic request information.
- Website data: Google Analytics runs for every visitor to goafie.com. Until you accept cookies — and if you reject them — it sets no cookies, and Google receives only basic cookieless measurement pings (such as the page viewed, the time, browser details, the referring page, information about the ad click that brought you there, if any, and your IP address as part of the request). If you accept, Google Analytics uses cookies, Google's advertising features are turned on for your visits, and the Reddit Pixel loads (see section 2). Your choice is stored in your browser.
Location
The app does not ask for or collect your device's GPS location. Location information in Goafie comes from what you add (airports, cities, hotels, and addresses), from approximate location that providers can infer from your IP address, and from any location metadata inside trip photos you upload (see “Photos and files” above). The app does not use your camera, microphone, contacts, or reminders, even if an app store listing shows related permissions.
Subscriptions
If you buy Goafie Pro, the purchase is processed by the Apple App Store or Google Play and managed through our subscription provider, RevenueCat, using your Goafie account ID. We receive your subscription status, plan, price, and purchase and renewal history — not your payment‑card details.
2. How we use information
- To provide, maintain, secure, and improve the Service, including tracking your flights, looking up flight status and places, and showing maps and weather;
- To import trips from your calendar when you turn on Calendar Sync (see section 3);
- To calculate your travel statistics, status tiers, airport visit counts, and year‑in‑review;
- To provide the sharing and social features you use, such as friends, trip sharing, share links, photo sharing, reviews, and reactions;
- To send the notifications and Live Activities you turn on;
- To manage subscriptions and prevent fraud and abuse;
- To review reports, enforce our Terms, and keep the community safe;
- To understand how the app and website are used and to fix crashes and bugs;
- To measure our own advertising, as described below; and
- To communicate with you about updates, security, and support, and to comply with legal obligations.
We do not use your personal information to train AI models, and we do not show third‑party ads in the app.
Advertising measurement
We promote Goafie with ads on platforms such as Reddit, Google, and Apple Search Ads. To learn which ads work:
- In the app, our measurement partner Singular receives the advertising and install data described in section 1, your Goafie account ID, and a small set of events: app opens (sessions), account creation (including the sign‑in method), and subscription purchase (including its price, currency, and plan). Singular matches installs and purchases to the ad campaigns that led to them. To do this it may exchange the device's advertising identifier and the related event with the advertising platforms we use (such as Reddit and Google), which use them to report results and to optimize how our ads are delivered.
- On iPhone and iPad, if you allow tracking, we also turn on Google's advertising features in Google Analytics for Firebase. This lets Google use app analytics data, including the advertising identifier, to measure our Google Ads campaigns and for ad personalization. On Android, the app keeps these advertising features of Google Analytics for Firebase turned off (the Singular measurement described above still applies).
- Apple Search Ads reports installs that came from our App Store ads using Apple's own attribution data.
- On goafie.com, if you accept cookies, the Reddit Pixel records your visits and your clicks on the App Store and Google Play buttons, and Google can use your visits to measure our Google Ads campaigns and for ad personalization. Reddit may use this information to report on and optimize our ads and to show our ads to people who have visited our site. If you reject cookies, neither happens.
We never give advertising platforms your name, email address, trips, calendar data, or photos.
As described above, when you use the Service, Google, Reddit, and Singular may collect information about your online activities over time and across different websites and apps.
App Tracking Transparency (iOS)
On iPhone and iPad, iOS asks your permission before Goafie uses your activity across other companies' apps and websites. If you choose “Ask App Not to Track,” Goafie does not access your device's advertising identifier and does not turn on Google's advertising features. Singular still receives the app events described above, linked to an app‑specific identifier (IDFV) and your Goafie account ID, and Apple's SKAdNetwork may still report installs to advertising platforms in a form that doesn't identify you. You can change your answer at any time in Settings → Privacy & Security → Tracking. If you allowed tracking and later turn it off, iOS stops giving Goafie your advertising identifier, but the app does not currently switch Google's advertising features back off on that device. To turn them off, delete and reinstall the app and choose “Ask App Not to Track” if iOS asks again.
3. How we use AI
Goafie uses AI in one feature: Calendar Sync, to find flights and hotel stays in your calendar events. That includes ongoing sync, importing past trips from your calendar history, and the scan that counts the trips in your calendar before you subscribe. No other part of Goafie uses AI. Goafie has no AI chat, and AI is not used to make decisions about you that have legal or similarly significant effects.
- What reaches our servers: events from the calendars described in section 1. For a connected Google or Microsoft account (or a Zoho or Lark account connected earlier), ongoing sync starts with events from the past week through about 13 months ahead and then picks up new and changed events. For Apple calendars, the app reads events from the past week through about 6 months ahead each time it scans (automatically from time to time, and whenever you tap Sync Now) and sends them to our servers. A trip‑count scan that you start covers the 1, 3, or 5 years of past events you pick, plus about 13 months ahead; a history import that you start covers the 1, 3, or 5 years of past events you pick. When you subscribe to Goafie Pro, Goafie also automatically imports up to 5 years of past events from your connected calendars within about 48 hours.
- Screening: our servers first check each event for signs of travel, such as words like flight, hotel, reservation, booking, or itinerary, flight numbers, airline or hotel‑brand names, airport pairs, or an all‑day event lasting more than a day. Only events that pass this check are sent to the AI provider. The check is deliberately broad, so some events that aren't travel (for example a dinner reservation or a multi‑day conference) are sent too. Events that don't pass are handled only by our own rules‑based parser on our servers.
- What the AI provider receives: for each event, its title and location (each up to 300 characters), its description or notes (currently the first 4,000 characters), start and end times, time zone, whether it's all‑day, and the event's ID from your calendar. Anything written in the event, such as other attendees' names, meeting links, or booking details, is included. We do not send your name, email address, or Goafie account ID.
- Provider and model: our AI provider is DeepInfra, a US‑based company, which currently runs the open‑weight Qwen3‑32B model on its own servers; the model's developer (Alibaba's Qwen team) does not receive your data. DeepInfra's published data‑privacy terms say that request data is processed in memory, is not stored after the response is returned, and is not used to train models for the kind of model we use. If we move to a provider or model whose terms allow training on the data we send, we will update this Policy before we do.
- What comes back: structured details only — for flights, the airline, flight number, departure date and time, seat, and booking reference; for hotels, the hotel name, check‑in and check‑out dates, number of nights, and booking reference — copied from the event text. We check them against the event text before adding a trip, and trips the AI helped import are labeled “Processed by AI” in the app. AI can make mistakes, so please review imported trips; you can edit or delete them.
- What we keep: to troubleshoot Calendar Sync, we keep a log of each AI run for about 30 days, including your account ID, the first 80 characters of each event title that was sent, and any dates or times our checks rejected; authorized Goafie staff can see these logs, including the shortened event titles. We also keep records of which events have already been imported, so they aren't imported twice, until you delete your account, and a temporary copy of an event's details while its import is being retried.
- Your choices: Calendar Sync is off unless you turn it on, you choose which calendars it reads (for Apple Calendar it reads every calendar on your device until you narrow the list), and you can turn it off or disconnect a calendar at any time (see section 8).
Google user data. Goafie's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We use Google Calendar data only to provide Calendar Sync as described in this section. We transfer it only to the service providers that help us run Calendar Sync as described in this Policy (Google Cloud, which hosts our servers; our AI provider, DeepInfra; Google Maps Platform, for hotel lookups; and our flight‑data providers, which receive flight numbers and dates to look up flights), to the people you share your trips with (see section 4), for security purposes, or where the law requires; if Goafie is involved in a merger, acquisition, or sale of assets, we will transfer it only after getting your explicit consent. We do not use it for advertising, sell it, or use it to train AI models. People at Goafie look at it only with your permission (for example when you ask us for help), for security purposes such as investigating bugs or abuse, or where the law requires. Authorized Goafie staff can see the Calendar Sync troubleshooting logs described above, which include shortened event titles; we limit that access to troubleshooting Calendar Sync.
4. Who can see your information
- Anyone signed in to Goafie can see your display name, @handle, and profile photo, find you by searching for your handle, and may see you in “people you may know” suggestions. Your reviews are visible to every signed‑in user with your name, @handle, and photo and, for airline reviews, the flight number, route, and date — even if that trip is private.
- Your friends can see your flights and hotel stays that aren't private: flight numbers, routes, dates, flight status, and hotel names, locations, and stay dates, but not your seat, booking code, notes, or loyalty numbers. They can also follow those trips for live updates, react to them, and see how often you've flown through an airport in the past year. New trips are visible to your friends by default. Making a trip private, or making new trips private by default, is a Goafie Pro feature; trips you've made private stay private if your subscription ends. Friends on the same flight, or staying at the same hotel on overlapping dates, can also see that you're there (unless that trip is private).
- Friends on the same flight, if you share photos: photo sharing is set per flight and is off by default. When you turn it on, every photo on that flight, including boarding passes, is shared either with all your friends who are on that flight — including friends who add the flight later — or only with the friends on it you pick. Boarding‑pass barcodes can contain your name and booking reference.
- Anyone with a share link: if you create a share link for a trip or your profile, anyone who has the link can open a web page showing your name (and, for a profile link, your @handle) and, for a trip, its flight number, route, and date (or hotel name, city, and dates) without signing in. Links keep working — even if you later make the trip private or it is removed when Goafie Pro ends — until you revoke them in Settings, delete the trip in the app, or delete your account. Anyone signed in to Goafie who opens a trip link and accepts it becomes your friend right away, without you approving a request; a profile link lets people find you and send you a friend request.
- People who can see your calendar: if you turn on calendar export, the events Goafie adds to your calendar include flight details such as your seat and booking code.
- Goafie staff: authorized staff can access account and trip information through our internal tools — including your email address, booking codes, seats, notes, uploaded photos (including boarding passes), feedback, reports, subscription status, and Calendar Sync AI logs (which include shortened calendar event titles) — and we limit that access to providing support, keeping the Service secure, investigating reports and bugs, and meeting legal obligations.
Uploaded files are stored privately and are not publicly listed, but trip photos, profile photos, and review photos are delivered through hard‑to‑guess links. Anyone who has one of these links can open that file, and a link that has already been delivered (for example, to a friend's app) keeps working until you delete the photo, even if you later turn sharing off or remove the friend. Blocking someone stops sharing in both directions.
5. How we share information
We share personal information only as follows:
- With other users: as described in section 4.
- With service providers: companies that process data on our behalf to run the Service, listed in section 6.
- With advertising platforms, for measurement: device advertising identifiers, website cookie identifiers, IP address, and the conversion events described in section 2 (such as installs, sign‑ups, subscription purchases and their price, website visits, and clicks on the app store buttons). Today these are Reddit and Google. We never share your name, email address, trips, calendar data, or photos with them.
- With services the app loads content from: map, weather, and logo services receive your IP address and what is being loaded (see section 6).
- For legal reasons: when required by law or to protect the rights, safety, and security of users, the public, and the Service.
- In a business transfer: if Goafie is involved in a merger, acquisition, or sale of assets, subject to this Policy. Data we receive from Google APIs is transferred this way only with your explicit consent (see section 3).
“Selling” and “sharing” under US state privacy laws
We do not sell personal information for money. However, some US state privacy laws, including California's, treat giving advertising platforms identifiers and activity data for advertising — the ad measurement described in section 2 — as “sharing” for cross‑context behavioral advertising or as a “sale,” even when no money changes hands. To the extent those laws apply to us, this is the only selling or sharing we do. The categories involved are identifiers (advertising ID, device and cookie identifiers, and IP address), internet or app activity (installs, website visits, clicks, and sign‑ups), and commercial information (subscription purchases and their price), disclosed to Reddit and Google. You can opt out as described in section 8. We do not have actual knowledge that we sell or share the personal information of anyone under 16.
6. Service providers and other third parties
- Google Firebase and Google Cloud: authentication, Cloud Firestore database, Cloud Functions, Cloud Storage, Cloud Messaging, App Check, website hosting, and Cloud KMS encryption keys. Our servers run in the United States.
- Google Analytics (including Google Analytics for Firebase) and Firebase Crashlytics: app and website analytics and crash reporting, as described in sections 1 and 2.
- Apple and Google: Sign in with Apple and Google Sign‑In, app distribution and in‑app purchases through the App Store and Google Play, push notifications, App Attest and Play Integrity, and Apple Search Ads attribution.
- DeepInfra: AI extraction of flight and hotel details from calendar events, as described in section 3.
- Calendar providers (Google Calendar, Microsoft Outlook and Microsoft 365, and, for accounts connected earlier, Zoho Calendar and Lark): when you connect one, we read and, if you choose, write events through its API.
- Google Maps Platform (Places): hotel searches, addresses you type for custom hotels, and the location or title text of calendar events identified as hotel stays are sent to Google to look up places, and hotel photos load from Google's servers, which receive your IP address.
- Flight‑data providers (FlightAware, and AeroDataBox through API.market): receive flight numbers, dates, and airports to look up schedules, routes, aircraft, and status. We don't send them information that identifies you.
- Mapbox: powers the maps in the app. Loading map tiles means Mapbox receives your device's IP address and the map areas being shown, and its SDK collects usage telemetry.
- Weather: OpenWeather receives the coordinates of the airports on the flights you view (and your IP address) so we can show weather, and RainViewer serves the weather‑radar map layer when you turn it on.
- Logo images: airline and brand logos load from Google (gstatic.com and google.com), Aviasales (pics.avs.io), Kiwi.com, and Clearbit, which receive your IP address and which logo is being loaded.
- Expo (EAS Update): delivers app updates; it receives a random installation ID, your app version and platform, and your IP address.
- RevenueCat: subscription management, using your Goafie account ID.
- Singular: our mobile measurement partner, as described in section 2. See Singular's Privacy Policy.
- Reddit: an advertising platform we use, as described in section 2. The Reddit Pixel on goafie.com loads only if you accept cookies, and never if you reject them. See Reddit's Privacy Policy.
- Hostinger: hosts our blog at blog.goafie.com. If you subscribe to email updates there, Hostinger's email tool stores your email address so we can send them. You can unsubscribe at any time by emailing support@goafie.com.
We require the third parties we share personal information with, including our analytics, advertising‑measurement, and SDK providers, to protect it at least as well as this Policy does and as Apple's and Google's app store rules require, through our contracts with them or the data‑protection terms they offer all their customers. Service providers may use it only to provide their services to us. Some of these companies — such as Apple, Google, Reddit, Mapbox, OpenWeather, and your calendar provider — also handle some of this information as independent businesses under their own privacy policies. The weather‑radar and logo services the app loads images from receive only your IP address and which image is being loaded, directly from your device, and handle it under their own privacy policies.
7. Data retention and deletion
We keep your information while your account is active, or as long as needed to provide the Service, unless a shorter period applies below.
- Deleting a trip: when you delete a flight or stay, it's removed from your trips along with its reactions and share links. Trip photos and boarding passes attached to it are not deleted with it (a custom aircraft photo is). If you want them gone, delete the photos before you delete the trip, or delete your account. If the trip came from your calendar, a later history import (including the automatic one when you subscribe to Goafie Pro) or a change to the calendar event can add it again; to stop that, also delete the event from your calendar.
- When a Goafie Pro subscription ends: upcoming trips beyond the free plan's limit of 10 are permanently deleted (we keep the 10 soonest; past trips are never removed), and you stop following friends' trips. Trip photos attached to deleted trips are not deleted (custom aircraft photos are), and share links to those trips are not revoked automatically. See our Terms of Service.
- Calendar Sync: AI logs are deleted after about 30 days. Disconnecting a calendar account deletes the access tokens we stored; to remove Goafie's access completely, also remove it in your Google or Microsoft account settings. Records of events already imported are kept until you delete your account. Events Goafie added to your calendar (which can include your seat and booking code) stay there, even after you delete the trip, disconnect the calendar, or delete your account, until you delete them from your calendar.
- Deleting your account: when you delete your account in the app, sign‑in is disabled and deletion starts immediately. We delete your profile and @handle, trips, friends and friend requests, share links, reactions, loyalty memberships, calendar connections and tokens, notification settings and tokens, and the files you uploaded (including trip photos, boarding passes, review photos, and feedback screenshots), and then your sign‑in account. If you ask us by email instead, we complete deletion within 30 days. Deleting your account deletes the calendar access tokens we stored, but Goafie still appears as a connected app in your Google or Microsoft account until you remove it there, and events Goafie added to your calendar stay there until you delete them from your calendar.
Some information is not removed when you delete your account:
- Reviews you posted stay visible with your name, @handle, ratings, and text and, for airline reviews, the flight number, route, and date (their photos are deleted; a profile photo that came from Google may still show). Email us and we will remove them.
- Safety and support records: reports you made or that were made about you, block records, feedback tickets (including the device details sent with them), and aircraft‑photo update reports. We keep these only as long as we need them to handle abuse and support, and we review and delete records we no longer need at least once a year.
- A record of the deletion: your account ID, email address, @handle, and any reason you gave, so we can confirm the account was deleted and handle follow‑up questions. We keep this record only as long as we need it for those purposes, and we review and delete records we no longer need at least once a year.
- Technical records: the file names and storage references of flight photos you uploaded (the photos themselves are deleted), your per‑flight photo‑sharing settings (which friends you shared with) and friends' settings that list your account ID, custom hotels you added (name and address), a cached summary of which airports you flew through in the past year and how often, a record linking your former push‑notification tokens to your account ID, and AI logs until they expire after about 30 days. Apart from the AI logs, we keep these only as long as we need them, and we review and delete records we no longer need at least once a year.
- Information held by our providers: analytics, crash, ad‑measurement, and subscription records held by Google, Singular, RevenueCat, Apple, and advertising platforms are kept under their own retention periods, and deleting your Goafie account doesn't automatically delete them. Email us and we will ask our providers to delete data about you where they support it.
We may also keep information where the law requires it, or to resolve disputes, prevent fraud, and enforce our agreements.
8. Your choices and rights
- Access and update: view and edit your profile, trips, and settings in the app.
- Delete: delete individual trips, photos, and memberships in the app, or delete your account from the Me tab. See section 7 and our Delete Your Account & Data page.
- Trip visibility: with Goafie Pro, make any trip private or make new trips private by default. On any plan you can make a private trip visible again, turn photo sharing on or off for each flight, revoke share links in Settings, and remove or block friends.
- Calendar Sync: turn it off, change which calendars it reads, or disconnect an account in the app. For Apple calendars you can also revoke access in your device settings; for Google or Microsoft, also remove Goafie's access in your account settings with them.
- App tracking (iOS): allow or deny tracking in Settings → Privacy & Security → Tracking. Declining does not reduce what the app can do. If you allowed tracking and later turn it off, see the current limitation described under “App Tracking Transparency (iOS)” in section 2.
- Advertising ID (Android): delete or reset your device's advertising ID in Settings → Privacy → Ads (the exact path varies by device).
- Notifications: turn push notifications and Live Activities on or off in the app or in your device settings.
- Website cookies: choose Accept or Reject when the banner appears on goafie.com. To change your answer later, clear this site's data in your browser and the banner will ask again. Neither our website nor our app currently responds to Global Privacy Control or “Do Not Track” signals. Use Reject on the website and the device settings in this section instead.
- Opting out of selling or sharing: reject cookies on goafie.com, choose “Ask App Not to Track” on iOS (if you allowed tracking before, see the limitation in section 2), delete your advertising ID on Android, and/or email support@goafie.com with the subject “Do not sell or share my personal information.” The app does not yet have a per‑account switch that turns off advertising measurement, so an emailed request cannot stop the app on your device from sending the measurement events described in section 2. When we receive one, we will ask Singular and the advertising platforms to delete data tied to your Goafie account ID where they support such requests. The website and device settings above are the way to stop your website activity and your device's advertising identifier from being shared.
Your privacy rights
Depending on where you live — for example in the European Economic Area (EEA), the United Kingdom, Canada, or a US state with a consumer privacy law — you may have the right to:
- know what personal information we collect about you, where it comes from, why we use it, and who we disclose it to (and, where your state's law provides, the specific third parties we have disclosed it to), and get a copy of it, including in a portable format;
- correct inaccurate information;
- delete your information;
- object to or restrict certain processing, including processing based on our legitimate interests;
- withdraw your consent at any time, without affecting processing that happened before;
- opt out of the selling or sharing of your personal information and of targeted advertising; and
- not be discriminated against for using these rights.
Your right to object (EEA and UK)
If you are in the EEA or the UK, you can object at any time, on grounds relating to your particular situation, to processing we base on our legitimate interests (section 12), including advertising measurement through Singular, by emailing support@goafie.com. We will stop that processing unless we have compelling legitimate grounds that override your interests, rights, and freedoms, or we need it to establish, exercise, or defend legal claims. One current limitation: the app does not yet have a per‑account switch for app analytics or advertising measurement, so we cannot yet stop the app on your device from sending the usage data and measurement events described in sections 1 and 2. If you object to that processing, we will ask Google and Singular to delete data tied to your Goafie account ID where they support such requests, and you can stop the app from using your device's advertising identifier with the device settings above.
How to use your rights
To use these rights, email support@goafie.com from your account email address, or include your @handle. We may ask you to confirm that the request comes from you. You can also use an authorized agent, and we may ask for proof that they act for you. We aim to respond within 30 days and always within the time the law that applies to you requires, and we'll tell you if we need longer. If you live in a US state that gives you the right to appeal and we decline your request, you can appeal by replying to our decision. If we deny your appeal, you can contact your state Attorney General.
If you have a complaint about how we handle your information, please email us first: we will acknowledge it within 30 days, look into it, and tell you the outcome. You also have the right to complain to a data‑protection authority, such as your local supervisory authority in the EEA, the UK Information Commissioner's Office, the Office of the Privacy Commissioner of Canada, or the Office of the Information and Privacy Commissioner of Alberta.
9. Security
We use reasonable technical and organizational measures to protect your information. Data is encrypted in transit and is encrypted at rest by our cloud provider; calendar access tokens are additionally encrypted with keys managed in Google Cloud KMS; access to our internal tools is limited to authorized Goafie staff accounts; and App Check attestation helps us identify requests that don't come from the genuine app. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Children's privacy
The Service is not directed to children under 13 (or the minimum age of digital consent where you live), and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
11. Where we process information
Our servers run in the United States, and our AI provider, DeepInfra, is a US company. Our other service providers (section 6) may process information in the United States and in other countries where they or their subcontractors operate, for the purposes described in section 6. These countries may have different data‑protection laws from those where you live, and information stored there may be accessible to courts, law enforcement, and national‑security authorities of those countries.
When personal information is transferred from the EEA, the United Kingdom, or Switzerland, we rely on the safeguards in our providers' data‑processing terms, such as the European Commission's Standard Contractual Clauses (and their UK equivalent), or on the EU–US Data Privacy Framework where a provider is certified. Contact us for more information about these safeguards or to get a copy of them. If you are in Canada and have questions about how our service providers outside Canada collect, use, disclose, or store your personal information, contact the person responsible for privacy at Goafie at support@goafie.com.
12. Legal bases (EEA and UK)
If you are in the EEA or the United Kingdom, we rely on these legal bases:
- Our contract with you: providing your account, trips, flight tracking, sharing features, Calendar Sync (including AI extraction) when you turn it on, the notifications you choose, subscriptions, and support.
- Your consent: website cookies and the Reddit Pixel (when you click Accept); use of the iOS advertising identifier and Google's advertising features (when you allow tracking); email updates from our blog (when you subscribe at blog.goafie.com); and the calendar, photo, and notification permissions you grant on your device. You can withdraw consent at any time as described in section 8 (section 2 explains a current limitation when you turn tracking off on iOS after allowing it).
- Our legitimate interests: keeping the Service secure and preventing fraud and abuse; analytics and crash reporting to improve the app; cookieless website measurement; reviewing reports and moderating content; staff access for support; keeping deletion and safety records; and measuring our advertising through Singular, including on Android and when you decline tracking on iOS. You can object to this processing as described under “Your right to object” in section 8.
- Legal obligations: for example, keeping tax and accounting records and responding to lawful requests.
You need to give us an email address (directly or through Apple or Google) to create an account. Everything else you add is optional, although some features don't work without it.
13. Additional information for US residents
In the past 12 months we collected the categories of personal information below, from the sources and for the purposes described in sections 1 to 3, and disclosed each category for business purposes to the service providers in section 6:
- Identifiers: name, email address, @handle, account ID, device and advertising identifiers, push tokens, and IP address;
- Customer records: name and email address;
- Commercial information: subscription plan, status, price, and purchase history;
- Internet or other electronic network activity: app and website usage, analytics events, and crash data;
- Geolocation data: approximate location inferred from your IP address, the places in your trips, and any location metadata in trip photos you upload (we do not collect your device's GPS location);
- Audio, electronic, visual, or similar information: photos and images you upload;
- Other information you provide: trips, booking codes, notes, loyalty membership numbers, reviews, calendar events, and messages to us;
- Inferences: travel statistics, status tiers, and year‑in‑review; and
- Sensitive personal information: your account login (email address and password, if you use one), used only to sign you in, and precise geolocation to the extent that location metadata saved in trip photos you upload is precise (we do not read or use that metadata). We use and disclose sensitive personal information only to provide the Service and for the other purposes California regulations permit (Cal. Code Regs. tit. 11, § 7027(m)). We do not use it to infer characteristics about you, so we do not offer a separate right to limit its use.
The categories that may count as “sold” or “shared” are listed in section 5. We keep each category for the periods described in section 7. We do not use personal information to train large language models or other AI models.
14. Changes to this Policy
We may update this Policy from time to time. If we make material changes, we will notify you in the app or by other reasonable means before they take effect, and we will update the “Last updated” date above. If a change would let us use information we have already collected in a materially different way, we will ask for your consent before doing so.
15. Contact us
For privacy questions, or to use your rights, email support@goafie.com.